Monday, October 23, 2023

Household & Car Maintenance Customer Service

When you need the service of a home or car maintenance person, here are some points to consider:

1. Explain the problem to the service person.

2. Listen to the explanation of the problem.

3. Get a written estimate and understand what it covers.

4. Make sure you have a written copy of the estimate sent or emailed to you.

5. You do not need to make an immediate decision and you may choose to get

another estimate from another company.

6. Ask the service person how much experience he has in that job.

7 DO NOT be pressured into agreeing to something you do not understand.


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Examples of home maintenance: 

HVAC (Heat & Air-conditioning Hot water heater)

Clogged pipes

Broken toilet 

Leaking Basement

Leaking roof

Tree storm damage

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Examples of car maintenance: 

Dead battery

Flat tire

Necessary oil change

Rotate tires 

Service brakes

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